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Water Wastewater Facts and Figures

  • Municipal water and sanitary services to approximately 28,000 residents in the municipality.
  • One Municipal Enterprise is in place with one consistent rate for all users.
  • Water conservation is important for us, our environment, and future generations.  The preservation/conservation of this precious, natural, and valuable resource is vital to our City.
  • There is approximately 216 kms of watermains in the City.
  • Public Works & Environmental Services maintains 1006 hydrants and 1400 valves.
  • There is approximately 132 kms of sanitary sewer lines.
  • There are approximately 1500 sanitary manholes.
  • There are approximately 8800 connections to the water/sewer systems.
  • Approximately 6000 megalitres of wastewater per year is treated.
  • Approximately 7000 megalitres of water is treated per year for drinking water.


Frequently Asked Questions

Question: My water tastes bad and has a strong chlorine smell.  Is the water safe to drink?

Answer: The City's Water Treatment Plants in Frankford and Trenton pull water from the Trent River, and from the Bay of Quinte in Bayside.  Seasonal temperatures may cause an increase in organics that are removed at the Water Treatment Plant.  These organics can cause chlorine concentrations to fluctuate high, or low, in some cases.  In both cases, a strong chlorine smell can be present.  Please be assured, the water has been tested according to Provincial Drinking Water Regulations, and has been found to meet or exceed water quality objectives. City staff recommend that residents flush their taps for a period of time, then fill a pitcher with tap water and place it in your fridge overnight.  This will help to dissipate the chlorine smell. 
The City appreciates your cooperation while seasonal temperature fluctuations are being addressed. 

City of Quinte West Public GIS

Welcome to the City of Quinte West Public GIS map application.  It is a multi-platform app that will run on devices with Windows, Apple, and Android operating systems. 

Click on the icon below to enter.


To see many more GIS applications, Maps, Geographic Information, and Open GIS Data for the City of Quinte West please click below.

Click on the link below to view a street map of the City