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PRISM Program


Contact Us 

Ed Woods
Manager IT / GIS Services
7 Creswell Drive
PO Box 490
Trenton, ON K8V 5R6
View Map
Tel: 613-392-2841 x4465
Toll Free: 1-866-485-2841
E-Mail Ed Woods

The City of Quinte West GIS/IT staff have developed an innovative GIS application, known as PRISM-GIS, for emergency response personnel (Fire Services and Police). PRISM stands for Protective Response Interactive Services management. 

One of the exciting features of the PRISM application is PRISM-911, which is an interactive municipal telephone notification system that can notify the public during an emergency situation. PRISM-911 is the first known Canadian-made emergency response GIS-generated telephone notification application. This application can be used to warn the public of a chemical spill or fire or to notify the public of a boil water advisory or construction project. It can also be used by the police to notify the public about a missing child. Where time is critical and minutes can seem like hours, PRISM-911 can make a difference in assisting our emergency response personnel.


How PRISM-911 Works

During an emergency event, the City can use the PRISM notification system to directly call our residents and inform them of the situation. PRISM-911 can make approximately 700-1000 calls per hour depending on the length of the message. The City has used PRISM-911 twenty-four (24) times during the past seven years and this has saved the City tens of thousands of dollars. For more information on these notification events, you can view a list of PRISM Events that have taken place since January 2008.

Important Notice
PRISM-911 will never request your financial or personal information, other than your name, address, and telephone number. If you receive such a call, please contact the Quinte West OPP at (613) 392-3561.

The information you provide for PRISM-911 will only be used for municipal notification purposes and will not be shared with third parties.

PRISM-911 is a community emergency notification application that was developed by the City of Quinte West GIS/IT Department. This is the first known Canadian-made application of its kind and was officially launched on March 4, 2008. 

PRISM-911 was developed by a Canadian municipality for Canadian municipalities. It is a web-based application that uses Canadian technology.


PLEASE NOTE: PRISM-911 is NOT Reverse-911®. Reverse-911® is an American emergency notification application owned and operated by a company of the same name. Although the press and public sometimes mistakenly refer to PRISM-911 as Reverse-911®, that is an error and the City of Quinte West regrets this common reference. 


City of Quinte West Public Flex GIS

Welcome to the City of Quinte West Public Flex GIS map site. The mapping system runs on ESRI's ArcGIS for Flex.

Features Include:

  • Arial Photos for 2013, 2008 and 2002
  • Locate addresses, roads, parks, schools, and much more.
  • Embed Google Street View.

Download the latest version of Flash.

Please click on the link below to visit our interactive mapping site.

Click on the link below to download a .pdf map