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COVID-19 Resources for Business


Contact Us 

The City of Quinte West has compiled a list of resources for local businesses affected by the current pandemic and global health crisis. This list of resources will be continually updated as we receive information on programs.  


City Allowing Temporary Sidewalk Sales

The City of Quinte West is temporarily allowing sidewalk sales on City property, to make it easier for businesses to serve customers safely outside during the three (3) steps of the Province's "Roadmap to Safely Reopen."  Businesses wishing to display and sell merchandise on City sidewalks or boulevards in front of their businesses are permitted to do so with no associated fees.  


The following conditions must be adhered to:

  • The stand should be located in front of the building where the merchandise is sold and if this is not possible then you could consult with your neighbour to see if they have space that you could use;

  • The stand cannot block any entrances or exits of your building or the neighbour’s property;

  • There must be at least a 1.016m (40 inches) clear way for pedestrian travel; and

  • The stand must not interfere with vehicular on-street parking.

The City requests that the racks or displays be as close to the storefront as possible in order to ensure safe pedestrian travel.  If any of these conditions cannot be met feel free to contact the City's Economic Development Office and we will try to work with you on an alternative plan.


Shop Quinte West Landing Page Visit  



If you are considering switching your current operation to manufacture needed PPE and Sanitizers, to sell or donate, please reach out to the team at Quinte Economic Development Commission for resources and assistance.  Some products may require approvals from Health Canada or local healthcare facilities before use.

City of Quinte West – Response and Updates/Announcements

City of Quinte West Economic Development E-Newsletter Sign Up

Hastings & Prince Edward Counties Health Unit 



HASCAP CANADA - Highly Affected Sectors Credit Availability Program Details

Service Canada can help!
For assistance with critical services and benefits, complete a service request form at: or contact the Service Canada Outreach Support Centre. Outreach workers are available to assist from 8:30am to 4:00pm Monday to Friday. TTY service is now available.

Regional Relief and Recovery Fund - Community Futures Supporting Rural Communities Application

Regional Relief and Recovery Fund (RRRF) Details

COVID-19 Challenge: Made in Canada filtration material for the manufacture of N95 respirators and surgical masks- Link

The Canada Emergency Wage Subsidy - Details

Canada Emergency Business Account (CEBA) Information - 

Government of Canada :Support for Business 

The Government of Canada : Coronavirus disease (COVID-19):Resources for Canadian businesses · 

Temporary Wage Subsidy for Employers – Frequently Asked Questions 

Canada’s Regional Development Agencies – COVID-19 Assistance  

The Federal Government requires supplies – Find out what they need  

Trenval Business Development Corporation

Health Canada’s list of “hard-surface disinfectant products meet Health Canada’s requirements for emerging viral pathogens. List Here  



Ontario to Move to Step One of Roadmap to Reopen on June 11 News Release

Ontario Release Three-Step Roadmap to Safely Reopen the Province News Release

Roadmap to Reopen Backgrounder

Ontario Tourism and Travel Small Business Grant Details

2021 SBC Digital Enhancement grant

COVID-19 has shown us now more then ever that many businesses are not competitive in the online world of marketing. As you continue to meet the growing needs of your customers, and with the expectations to be found online, your need for a strong digital marketing strategy has never been more important. This Digital Enhancement grant is designed as a push forward in to helping you achieve these things. This grant will be awarded to the successful recipients on a ‘first come, first served’ basis until all funds are allocated.

Each grant is $1500 in total and can be used in combination with personal investments to accomplish a larger goal. Successful applicants will submit an application which will be reviewed by the Program Coordinator. All applications will be considered and applicants will be contacted if they are successful.

Application for this grant which you can download and submit with the Participant agreement to

Ontario Strengthens Enforcement of Stay-at-Home Order Media Release

Ontario Enacts Provincial Emergency and Stay-at-Home Order Media Release

Ontario Implements Provincewide Emergency Brake - News Release

COVID-19 response framework: keeping Ontario safe and open Information

Enhancing Public Health and Workplace Safety Measures in the Provincewide Shutdown view slides

Temporary Property Tax and Energy Cost Rebates Application and Requirements Click Here

COVID-19 Energy Assistance Program - Small Business (CEAP-SB) Click Here

COVID-19: Help for businesses in Ontario Learn More

Resources to Prevent COVID-19 in the Workplace Read More

Ontario-Canada Emergency Commercial Rent Assistance Program - Backgrounder

COVID-19 Collaboration Platform - Link

Ontario Together - Web Portal 

Stop the Spread Business Information Line Now Open at 1-888-444-3659
The Province of Ontario has launched a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about the province’s recent emergency order to close at-risk workplaces following recommendations by Ontario’s Chief Medical Officer of Health.  FULL DETAILS

Ontario Together: help fight Coronavirus 
We welcome help from businesses and organizations who can supply emergency products and innovative solutions to support our response to COVID-19. How you can help  



Support for entrepreneurs impacted by the coronavirus COVID-19 
Business continuity plan and templates for entrepreneurs 



Our Response to Covid-19



EDC stands ready to support Canadian exporters impacted by COVID-19  

Updated FAQs: what Canadian exporters need to know about the coronavirus 

The expanding coronavirus (COVID-19) threat 

Coronavirus (COVID-19) Managing the impact on global supply chains 



Employment and Social Development Canada:Covid-19 

Employment & Insurance Canada – How to complete a record of employment   

Note to employers for ROE’s
Service Canada Employer Contact Centre now have a pre-recorded message stating the following in regard to ROE’s and Coronavirus: 

  • Use Code D (Injury/Illness) if the employee is sick/quarantined – Do not add comments  
  • Use Code A if there is a shutdown/shortage of work related to Coronavirus – Do not add comments 
  • Use Code E (Quit) or N (LOA) if the employee is not sick or quarantined but is absent due to other Coronavirus concerns 
  • Only add comments when absolutely necessary 

Health and Safety Excellence program:  

WSIB Financial Relief Package –

Employment & Social Development:  Work-Sharing Program 



Canadian Banks  

Contact your bank. Canada’s banks have made a commitment to support businesses and individuals through these difficult times in a responsible, fair, and compassionate way. To help provide some stability for businesses through this time of uncertainty, the Office of the Superintendent of Financial Institutions (OSFI) is lowering the Domestic Stability Buffer requirement, releasing more than $300 billion of additional lending capacity for Canadian financial institutions.  

NGen - Help Canadian Manufacturers meet critical shortages in the fight against COVID-19 - Link

Next Generation Manufacturing – COVID-19 Project Funding 

Ontario Centres of Excellence – COVID-19 Collaboration Platform

Ontario Chamber of Commerce:Covid-19 Pandemic Preparedness Toolkit 

The Canadian Chamber of Commerce: “COVID-19 Pandemic Preparedness for Business” 

World Health Organization:Business and Employees 



Supports for Canadian Businesses -Click Here

Free Virtual Meeting to assist your business with getting through the next 90 days - Email for Appointment 

FREE Webinar How to cope with the impacts of COVID-19 on your business  

Free Shopify Webinars:

Digital Main Street Webinars - Click here 

GroYourBiz Webinars Multiple different webinars available at this link

Google Digital UnlockedFree online courses



If an applicant received approval for a temporary patio in 2020, the permit will continue for the 2021 season, subject to the continuation of Covid 19 restrictions on indoor dining. Should the applicant wish to amend the location, size or layout of the patio approved in 2020, a revised sketch should be submitted for approval. All applicants must ensure that insurance coverage is in place for the duration of the 2021 season.

Temporary Patio Requirements

In response to the Province of Ontario’s Stage 2 - Reopening Ontario Plan released on June 8, 2020, the City of Quinte West is offering an expedited process to allow for temporary patio spaces. The temporary patios must comply with the general safety requirements outlined in the Temporary Patio Registration Form, and will be allowed to operate without permit until the Provincial Emergency Order restricting indoor dining is revoked, if registered with the City.


General Health and Safety Guidelines

All Patios on private and City property (except municipal road allowances):

  • Patio must be open air - No tents/structures/canopies.
  • Patios with 60 persons or less shall be provided with one or more means of egress (minimum of one – 3'- 0" (900mm) opening or swing gate).
  • Patios with greater than 60 persons, shall provide two remote means of egress (minimum of two – 3'-0" (900mm) openings or swing gates that open out from the patio).
  • A fence or barrier surrounding the patio is required if alcohol is being served.
  • Fences or barriers must be secured.
  • Patio umbrellas, planter boxes, signs, sandwich boards, etc. must not overhang or extend beyond the patio area.
  • Patio must not extend in front of adjacent tenant spaces.
  • Patios must not obstruct a designated fire route.
  • Patios must not obstruct or impede existing sidewalks
  • Patio locations should limit the number of parking spaces lost and shall not obstruct or remove accessible parking spots.
  • There must be access to a fire extinguisher inside or outside the building, and 3'-3" (1 m) clearance for the fire department connection.
  • The organization of tables, seating and access must be accessible and barrier free
  • Business name and logo may appear on fencing, but other banners and signs are prohibited.
  • The size of patio should be limited as necessary to minimize disturbance where there are nearby residential dwellings. Patio service shall be closed by 11:00 pm unless otherwise extended by the City.
  • No open-air fires (bonfires, no solid fuel permitted) allowed within the patio.
  • In an emergency maintenance/repair situation the patio elements will be removed by others to allow for the maintenance/repair activities. In a non-emergency maintenance/repair situation notice will be provided to the applicant to have the patio elements removed to allow for the maintenance/repair activities.

Additional Requirements for Patios Encroaching on City Property (except municipal road allowances):

  • A sketch showing the dimensions of the patio area and location is required to be submitted to the City
  • City Staff will inspect the patio area within 24 hours of registration application being submitted
  • The City will undertake the physical closure of the patio area ensuring a safe barrier between patio area and public property. Alternatively, the business owner can install the barrier with City approval.
  • Business owner is responsible for setting up patio space internally
  • Requests for patios on municipal road allowances will be considered on a site by site basis.


Fees will be waived for the registration of Temporary Patios.


You are not required to call for inspections; however, the City may conduct audit inspections of patios to ensure compliance with the general safety requirements outlined in the Registration Form.

You are not required to request an Occupancy Permit; however, you are required to comply with the Provincial social distancing guidelines.

If you require municipal approval to obtain a Liquor License, the Alcohol and Gaming Commission will be notified of the registration of your patio.



Face Coverings at Commercial Establishments - Questions and Answers

Instructions for Persons responsible for Businesses or Organizations - letter



Safe Stay - Enhanced industry-wide hotel cleaning standards in response to COVID-19 (Hotel Association of Canada & American Hotel & Lodging Association)

DineSafe A Practical Guide for Reopening and Creating Guest & Staff Comfort (Ontario Restaurant Hotel & Motel Association)

DineSafe Re-Opening Checklist

General Motors - Returning to the Workplace with Confidence 

P&G Professional Hospitality Reopening Guidance

Canadian Institute of Food Safety - COVID-19 Reopening Guide - Part 1 & Part 2

Restaurant Canada COVID-19 Reopening Best Practices

Ministry of Labour, Training and Skills Development - Service Sector & COVID-19  - Webinar (Ministry, WSPS & WSIB info containing a lot of useful links)

World Health Organization:Covid-19 

Ontario Government:Covid-19 Self Assessment Tool 

Government of Canada: Public Health Agency Covid-19 

Hastings & Prince Edward Counties Health Unit 

City of Quinte West – Response and Updates/Announcements



During this time our staff is available to answer questions and provide assistance as required. Please don’t hesitate to contact us.

Linda Lisle
Manager of Economic Development & Tourism Services
City of Quinte West

613.392.2841 x4477

Brian Grattan
Economic Development Officer 
Economic Development & Tourism Services   
City of Quinte West

613.392.2841 x4416


Ontario to Move to Step One of Roadmap to Reopen on June 11 News Release


Social Media

Mobile App

Council Meetings

City of Quinte West Public GIS

Welcome to the City of Quinte West Public GIS map application.  It is a multi-platform app that will run on devices with Windows, Apple, and Android operating systems. 

Click on the icon below to enter.


To see many more GIS applications, Maps, Geographic Information, and Open GIS Data for the City of Quinte West please click below.

Click on the link below to view a street map of the City