Accessibility

 

All City of Quinte West documents

are available in accessible format upon request.

The City of Quinte West recognizes that persons with disabilities represent a significant and growing part of our population. The inclusion and full participation of persons with disabilities requires a commitment from all levels of government. The City of Quinte West is committed to ensuring that people of all ages and abilities enjoy the same opportunity as they live, work, visit, or play in our community. We are working actively to provide increased accessibility in the City of Quinte West through the prevention of new barriers and reduction and removal of existing barriers.

Background

The Province of Ontario enacted the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) on June 13, 2005. The AODA focuses on improving Accessibility in areas such as buildings and spaces, employment, customer service, communications and transportation.

The AODA includes:

• Development of  mandatory standards to address the full range of disabilities and barriers
• Introduction of timelines to ensure that the standards are implemented
• Allowance for the standards to be incorporated in business and capital planning cycles to help manage the cost impact
• Development and implementation of an enforcement tool to ensure compliance with the AODA

The Ministry of Community and Social Services is currently developing standards for the areas identified in the AODA. The proposed standards will make it possible for persons with disabilities to participate fully in the social and economic life of our community and throughout the province.

The AODA repeals the Ontarians with Disabilities Act, 2001. However, until the standards of the new legislation have been established by the Province, there is a transition period during which the City is required to continue to fulfill its obligations under the Ontarians With Disabilities Act, 2001.

The Accessibility Standards for Customer Service, Ontario Regulation 429/07 became law on January 1, 2008. It is the first accessibility standard under the Accessibility for Ontarians with Disabilities Act, 2005. The Regulation establishes accessibility standards for the provision of goods and services to members of the public. This regulation is an important step to create a barrier-free and accessible Ontario by 2025. The City has complied with the requirements of this regulation.

Feedback

If you would like to provide feedback to the City regarding the accessibility of City properties, facilities, or services, please contact the City Clerk.

For information about the City of Quinte West Accessibility Advisory Committee please click here.

 

Emergency Procedure Standards

Click here to view the emergency action plan to be taken under various emergency situations.

 

Accessibility for Businesses

The AODA (Accessibility for Ontarians With Disabilities Act) requires all organizations and businesses to comply with various Regulations under the Act. Please click here for all of the information you may require to comply.

Click here for information on what to do if businesses or organizations are not providing accessible customer service.

• Accessible Information and Communication - A Guide for Small Business
• Integrated Accessiblity Standards Regulation
• Removing Accessibility Barriers
• Global Alliance on Accessible Technologies & Environments (gaates.org)

YouTube Accessibility Channel

We're very pleased to tell you about the new YouTube accessibility channel - www.youtube.com/accessontario .

The channel features amazing stories about accessibility and other original content that we hope will get you talking and sharing.

 

Collaborative Access Development Service Agencies 

 

 

 

 

CNIB	1-866-842-9071
Community Living Prince Edward	613-476-6038
Community Living Quinte West	613-394-2222	Map It
Community Visions & Networking	613-966-8484
Counselling Services of Belleville & District	613-966-7413
Providence Care Dual Diagnosis Consultation Outreach Team	613-530-2400
Kerry's Place Autism Services	613-384-7800
Madoc COPE Corporation	613-473-4158
North Hastings Community Integration Association	613-332-2090
Quinte Access	613-392-9640	Map It
Pathways to Independence	613-962-2541
Plainfield Community Homes	613-969-7407
Quinte Vocational Support Services	613-968-6775

 

PRISM-Care

PRISM-Care is a geo-referenced database that notes if the owner / tenant of a subject property has special needs that would required additional assistance in the event of an evacuation or other emergency. Using the City's GIS mapping system, people who register with PRISM-Care will be noted on the map indicating their medical or special needs issues. This information is confidential and will only be used by First Responders (Fire Department and OPP). If you or someone you know in Quinte West needs to be registered with PRISM-Care, please complete the registration form and submit to City staff. If you have any questions about PRISM-Care, please click here to contact us.

How to Register with PRISM-Care

• Call the City at (613) 392-2841. Ask for extension 4545 and provide your contact information in the voice mailbox.
• Complete the PRISM-Care Registration Form and drop it off or send it to:
  
  City of Quinte West
  PRISM-911
  7 Creswell Drive, P.O. Box 490
  Trenton, ON  K8V 5R6
• Email your completed PRISM-Care Registration Form to the City

 

City of Quinte West Documents

• City of Quinte West Multi Year Accessibility Plan 2013
• City of Quinte West Customer Service Policy 
• City of Quinte West 2010 Customer Service Accessibility Report